Privacy Policy

Xperiential Events & MICE ("XEM Events", "we", "us", or "our"), registered and operating from Landmark Cyber Park, 3rd Floor, Sector 67, Gurugram, Haryana 122101, India, is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website xem-events.com, contact us, or engage our services. Please read this policy carefully. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

Information you provide directly: When you fill out our contact form, request a quote, or communicate with us via email, WhatsApp, or phone, we may collect your name, email address, phone number, company name, event requirements, and any other information you choose to provide.

Information collected automatically: When you visit our website, we may collect standard log information including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on pages. This information is collected through cookies and similar tracking technologies.

Information from third parties: We may receive information about you from third-party sources such as LinkedIn or other professional networks if you connect with us there.

We use the information we collect to:

• Respond to your enquiries and provide the event management services you request
• Send you proposals, quotations, and relevant service information
• Communicate with you about your event or project
• Send periodic email communications related to our services (you may opt out at any time)
• Improve our website and services based on usage patterns
• Comply with legal obligations

We will not sell, trade, or rent your personal information to third parties. We may share your information with trusted vendors and partners involved in delivering your event, strictly on a need-to-know basis and subject to confidentiality obligations.

Our website uses cookies — small files stored on your device — to enhance your browsing experience, analyse site traffic, and understand user preferences. You can choose to disable cookies through your browser settings, though this may affect your experience on our website.

We use Google Analytics to understand how visitors engage with our website. This service may set cookies and collect anonymous usage data. You can opt out of Google Analytics by visiting the Google Analytics opt-out page.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Client and prospect data is typically retained for a period of 5 years unless you request earlier deletion.

Under applicable Indian data protection laws and international best practices, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with the appropriate regulatory authority

To exercise any of these rights, please contact us at business@xem-events.com.

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. Our website uses HTTPS encryption for all data in transit. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies independently. We are not responsible for the privacy practices or content of third-party sites.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting the updated policy on our website with a revised "last updated" date. Your continued use of our website after any changes constitutes acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Xperiential Events & MICE
Landmark Cyber Park, 3rd Floor, Sector 67, Gurugram, Haryana 122101
Email: business@xem-events.com
Phone: +91-9910056168